Due to an unprecedented increase in demand for emergency food supplies, we are currently experiencing longer-than-normal order processing and shipping times.
At Valley Food Storage, we understand how important it is to have reliable emergency food on hand, especially during uncertain times. Recent events have led to a significant surge in orders, and our small, dedicated team is working diligently to fulfill every order as quickly as possible.
We sincerely appreciate your patience, understanding, and trust as we navigate this extraordinary increase in demand.
Our warehouse and fulfillment teams are actively processing and shipping orders daily. However, due to increased order volume and temporary inventory shortages on select products, some orders may take longer than our standard processing timeframe.
Here's what you can expect:
Order Processing: Orders are being processed as quickly as possible, with some experiencing extended fulfillment times.
Product Availability: Certain items are temporarily backordered due to exceptionally high demand.
Partial Shipments: In some cases, we may ship available items separately to help get your emergency food to you sooner. Remaining items will ship as inventory becomes available, at no additional shipping charge.
Shipping Confirmations: You will receive an email with tracking information as soon as your order ships.
Existing Orders: If you've already placed an order, please know that it remains in our fulfillment queue and our team is working to get it to you. Please do not worry if you have not received an update.
We know that when you purchase emergency food, you're investing in something important: the safety, security, and peace of mind of your family.
We take that responsibility seriously.
Our team is working closely with suppliers, coordinating incoming inventory, and prioritizing fulfillment to get orders out as efficiently as possible without compromising the quality you've come to expect from Valley Food Storage.
While we may not be able to provide an exact shipping date for every order right now,we remain committed to fulfilling every order and keeping our customers informed along the way.
As a small business, we are incredibly grateful for the overwhelming support and trust our customers have placed in us.
We understand that shipping delays can be frustrating, particularly when you're purchasing products intended to help you feel prepared. Please know that your order matters to us, and we're doing everything we can to get it into your hands.
Thank you for supporting Valley Food Storage and for allowing us to be part of your family's preparedness journey.
The Valley Food Storage Team
If you have questions or need assistance, please contact our customer support team.
Phone: 402-378-0430
When reaching out, please include your order number so our team can assist you as efficiently as possible.